shared this with a few friends alr! the following tele-conversation really happened!
b/g: my staff received a call regarding a complaint and the customer insisted on speaking to someone of higher authority. hence the call was passed to me
cust: may i know what is your position in the company?
me: mdm, i am the marketing manager
cust: good, just the right person to talk to. i am dr. xxxx (i should protect her identity!! haha). i want to make a complaint. last tues, i went to burger king on the impulse and bought your daily special meal. you do know what meal i am talking about?
me: mdm, we do not have a daily special, but you could be talking abt our promotion meal. maybe you can tell me what was in the meal?
cust: it came with 2pcs of chicken, mash potato, some salad and a drink
me: mash potato?!?! mdm, and you mean 2 pcs of fried chicken?
cust: yes yes
me: mdm, i think you got the wrong company. burger king doesn't serve mash potato. i think you went to kfc
cust: oh... you mean i went to kentucky fried chicken?
me: yes mdm
cust: oh... i am so sorry... (hangs up immediately)
so even after i left kfc, i am still answering their complaint! haha!
4 comments:
#%#&^@%*@%# hahahahahaha...really so kuku ah dat customer...u sure it's not one of your frenz trying to be funny? Haha...just kidding..TGIF!
HJ
hahaha...so funny!!! DR some more!!! bleah!!!;p
i know... it really cracks me up too! i was so stunned when she said 2pc chicken and mash potato! haha！
hey.. i'm slow.. but that's HILARIOUS lor! i think she needs to treat her brain. hahha
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