joke of the day

shared this with a few friends alr! the following tele-conversation really happened!

b/g: my staff received a call regarding a complaint and the customer insisted on speaking to someone of higher authority. hence the call was passed to me

cust: may i know what is your position in the company?
me: mdm, i am the marketing manager
cust: good, just the right person to talk to. i am dr. xxxx (i should protect her identity!! haha). i want to make a complaint. last tues, i went to burger king on the impulse and bought your daily special meal. you do know what meal i am talking about?
me: mdm, we do not have a daily special, but you could be talking abt our promotion meal. maybe you can tell me what was in the meal?
cust: it came with 2pcs of chicken, mash potato, some salad and a drink
me: mash potato?!?! mdm, and you mean 2 pcs of fried chicken?
cust: yes yes
me: mdm, i think you got the wrong company. burger king doesn't serve mash potato. i think you went to kfc
cust: oh... you mean i went to kentucky fried chicken?
me: yes mdm
cust: oh... i am so sorry... (hangs up immediately)

so even after i left kfc, i am still answering their complaint! haha!